HealthEquity. For help with the broker portal, call us at 877.949.6727. Note: To complete these steps, you must have created a login for the HealthEquity member portal and have your card accessible. No. Streamlined Onboarding. What is a dependent care flexible spend account? Our goal is to implement a coordinated service model for your accounts with one person acting as lead. Convenient payment choices and a $500 carryover to drive up adoption. Next. You will continue to contact HealthEquity or WageWorks for account assistance. Use single sign-on access to employer portals. Total solution. Every hour every day; 866.346.5800; Submit a question Submit a question You can also make your monthly premium payment online via debit/credit card or ACH bank transfer. We are currently evaluating our services and technology platforms to provide you with the best experience possible. Transaction would create the premier provider of HSAs and additional consumer-directed benefits. HealthEquity and WageWorks. What is the future for service delivery by the combined companies? You will not have any immediate changes or disruption to your account(s) or service. Yes. Our combined product portfolio will remain the same with HSAs, FSAs, HRAs, COBRA and commuter accounts. If you have previously used other websites, you must complete this registration process for security purposes.. You are entering a private portion of the website. Investor Relations Contact Richard Putnam 801-727-1209 rputnam@healthequity.com. Enter / Verify Reimbursement Method. * Important message: When accessing this site for the first time, you will be required to complete our registration process. The toll-free number for the COBRA Member Services team is 877.722.2667. Call Member Services. Yes. Flexibility without extra fees, giving users options to save and spend how they wish. Easy-to-use, self-service tools for employees and simple administration for you. You will continue accessing your benefits through either the WageWorks or HealthEquity customer portals. Will my Open Enrollment (OE) 2020 be impacted by the acquisition? You can use an FSA to save on average 30 percent 1 on healthcare costs. 5. Online member portal. You will continue to work with your current contact at either HealthEquity or WageWorks. Exciting News! FILE PHOTO: The logo for WageWorks are displayed on a screen on the floor of the New York Stock Exchange (NYSE) in New York, U.S., May 21, 2018. Confirm Profile & Preferences. I am a Broker, Attention Employers: COVID relief is now available. If you will be contributing from this account, HealthEquity will first need to verify your account. You will continue using your HealthEquity or WageWorks debit card. You can continue accessing your account as usual through separate portals as you do now. We believe that combining HealthEquity and WageWorks will allow us to provide an enhanced and innovative solution for your employees and give you greater choice and peace of mind. You will be notified of any changes before they occur. We will share additional information about how you will access your benefits well in advance of any changes. WageWorks makes it easy to find the answer with our Frequently Asked Questions (FAQs). Select Preferences. We invite you to review the frequently asked questions listed below. A remarkable benefits partner. We are committed to meeting your service expectations. Will customer service phone numbers stay the same? Combining HealthEquity, one of the largest HSA providers and WageWorks the leading provider of FSA and HRAs allows us to provide an end-to-end platform to help you spend smarter while saving for healthcare now and into retirement. Together, we look forward to serving our combined employer clients through our HSA, FSA, HRA, COBRA, Direct bill, commuter, fitness and education reimbursement programs. The new combined company will now be able to provide retirement, fitness, and education reimbursement programs in addition to the consumer-directed benefits we already provide. 24/7/365 support. Right away, you’ll get a dedicated implementation manager to help guide you through the entire process. Read more…. From the 'My Account' tab of the member portal, select 'Manage Cards.' Select Username & Password. Our Purple culture helped us become the nation’s largest independent custodian of health savings accounts (HSAs). The online member portal is a powerful tool that gives you access to all account management features. We are actively engaged in delivering the exemplary service and speed to resolution you expect. Here is a list of healthcare forms, commuter forms, dependent care forms, COBRA forms, eligible expenses forms, and more. Direct connection to hundreds of transit authorities and parking locations nationwide, plus effortless ways to pay. Enter / Verify Contact Info. HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to … We will notify you of any changes going forward regarding account access. Enter your bank account’s routing number, account number, financial institution name and indicate how the account will be used. Will my employees have the same member services contact number? We will notify well in advance if any debit card changes occur. Yes. Phone: 800.950.0105: Fax claims: 877.782.8889: Email claims claims@takecareclaims.com: Postal mail claims: take care by WageWorks PO Box 14054 Lexington, KY 40512: Website for employers and employees: takecareWageWorks.com If receiving referral fee payments, you can view/print quarterly statements. If you cannot find the answer, please call us at 877-WageWorks (877-924-3967) or utilize the Live Chat function within your participant portal. You will continue to work with your current contact at either HealthEquity or WageWorks. HealthEquity introduces 401(k) integrations to its product lineup. TOTAL SOLUTION. We are available 24/7.*. We will share additional information about how you will access your benefits well in advance of any changes. We'll be happy to help you. Will clients or participants have to do anything to maintain their benefits or service? You can also call the card activation line at 866-296-2852. Check out Engage360, our proven approach to engagement designed specifically for benefits professionals. Migration timelines will be determined once we have completed a thorough evaluation of all our platforms and what is required for migration onto or off of those various platforms. If you are a human, ignore this field. Current open enrollment plans will remain as scheduled. We add to that foundation the talented team members and unique capabilities of WageWorks, a national leading provider of flexible spending, health reimbursement accounts (FSAs and HRAs), COBRA, direct billing, commuter, and fitness and education reimbursement programs. The deal was finalized and HealthEquity and WageWorks officially became one company on August 30, 2019. One team delivering an end-to-end solution on a single platform. HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to help working families connect health and wealth. I am an Employer A remarkable benefits partner . For now, all customer service phone numbers will remain the same. Members will continue using their current HealthEquity or WageWorks debit card. 6. Skip to content. You will be notified of any changes before they occur. DRAPER, Utah, Aug. 30, 2019 (GLOBE NEWSWIRE) -- HealthEquity, Inc. (NASDAQ: HQY) ("HealthEquity" or the “Company”) today completed its acquisition of WageWorks, Inc., (NYSE: WAGE) (“WageWorks”), to become a leading administrator of health savings accounts (“HSAs”) and complementary consumer-directed benefits … Announces $80-100 Million Investment in Remarkable Service. We will continue providing important updates on this site. Your employees will continue to contact either WageWorks or HealthEquity member services. The value we place on delivering remarkable service, above and beyond what others expect. Contact Member Services. Yes. 4. Yes. 7. A WageWorks® Health Savings Account (HSA) is like a 401(k) for healthcare. Company Name* Please provide company name. I am an Employee You will continue accessing your account through either the WageWorks or HealthEquity portals. A DCFSA is an account that lets you use pre-tax dollars to pay for eligible dependent care expenses. The Health Savings Score™ officially launches, delivering a first-of-its-kind analytics tool to help organizations maximize HSA utilization. Help your employees use their benefits to their full potential. No. What if I have an account at both HealthEquity and WageWorks? Only HealthEquity delivers the integrated solutions you need to simplify benefits and truly impact people’s lives. I would like to chat with someone about how to implement cost-savings strategies. Back to Top. FSA FSA FSA HSA HSA HSA. HealthEquity completed its acquisition of WageWorks on August 30, 2019. WageWorks is now a part of HealthEquity. Sydney Issacs Abernathy MacGregor 713-999-5104 sri@abmac.com. 2019. DRAPER, Utah--(BUSINESS WIRE)--Apr. We have committed to invest $80 to $100 million over the next 2 to 3 years to ensure a remarkable experience. How should I access my account? The CARES Act . To do so, visit mybenefits.wageworks.com and complete the registration process. HealthEquity has a service center based in Utah and WageWorks has service centers in Tempe, Irving, Milwaukee and Louisville. Additional consumer-directed benefits employees have accounts at both HealthEquity and WageWorks officially became company! Live, every healthequity wageworks phone number of every day chat with someone about how you will access your account authorities. 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